Takealot adding more Pick n Pay delivery points in South Africa

Takealot says it will be rolling out more delivery pickup points at Pick n Pay supermarkets this year, expecting to hit a total network of 36 stores by the end of 2025.

The online retailer piloted the pickup points at two stores in 2023, and has since expanded to 30 locations across the country.

It is now in the process of expanding the services further, adding six more locations by the end of the year.

The group said the service has proved highly successful. Shoppers can collect their Takealot orders while running errands or doing grocery shopping.

It said that between February and May 2025, collections at Pick n Pay-based Takealot Pickup Points doubled.

The service now processes over 14,000 collections per month and draws over 45,000 unique customers.

Takealot pickup points are located inside select Pick n Pay stores, near the customer service kiosks.

To use the service, shoppers select a participating Pick n Pay store during checkout, wait for a collection notification, and then collect their packages during regular trading hours.

Takealot noted that most orders qualify for collection, except bulkier items.

It said that the most common items being delivered through the service tend to be smaller consumables, including health and wellness items.

The group said popular baskets include vitamins, skincare, and women’s health products, reflecting the service catering to everyday needs.

Pick n Pay said that the service and partnership form part of its goal of making shopping more convenient.

“We’re seeing our stores evolve into hubs where customers can do more than just shop for fresh foods, groceries, and general merchandise,” it said.